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Customers are from Mars, Managers are from Venus
...Customers are from Mars, Managers are from Venus: Deriving Customer Satisfaction...

Land O’Lakes
...By James T. Williams, CAPLand O���Lakes, Inc., a food and agricultural ...

Understanding Word-of-Mouth and Customer Engagement on Facebook Business Pages
...This paper studies user-generated posts on Facebook business pages and their ...

John Toczek
...What has been your best INFORMS experience so far?I love the Business Analytics ...

Providing Pilots with Mission-Critical Solutions
...By Stefan E. Karisch and Mike PoundJeppesen was founded in 1934 by airmail pilot...

Media Interactions and Follower Growth
...Poster Slam video for research project "Media Interactions and Follower ...

Information Revelation in B2B Sequential Auctions
...Should auctioneers reveal as much information as possible in sequential auctions...

Linguistic Features and Loan Quality: A Machine Learning Approach
...Our research studies the role of texts in Crowdfunding. Borrowers write texts ...

Can Lower Ratings Drive Higher Demand?
...Can Lower Ratings Drive Higher Demand? Exploring the Role of Online Reviews in ...

Impact of Piracy on Information-Goods Supply Chain
...Prior literature on piracy routinely assumes that a single entity (i.e., "...