News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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College Towns Brace for a New Wave of COVID-19

College Towns Brace for a New Wave of COVID-19

The Verge, August 17, 2020

SierraSierra Imwalle, a real estate agent in Ann Arbor, Michigan, is taking the COVID-19 pandemic seriously. When she shows houses to clients, she takes precautions: masks, distance, hand sanitizer. She’s avoiding the denser, usually crowded downtown area and steering clear of restaurants. Other people in Ann Arbor are also sticking to public health recommendations, she says. They’re wearing masks and following stay-at-home orders. “We’ve done a really good job maintaining a low number of cases,” she says.

How RPA Can Help Your Enterprise Save Money

How RPA Can Help Your Enterprise Save Money

Information Week, August 14, 2020

Don't let the name fool you. Robotic process automation (RPA) isn't related in any way to physical robots. The technology does, on the other hand, have everything to do with automating manual, rule-based, and other repetitive business activities. An RPA software robot never sleeps and makes no mistakes. For enterprises in a wide range of fields, particularly financial services and healthcare, RPA has emerged to become a highly attractive, low-cost IT initiative.

Opinion: Here's How College Basketball Should Play This Season During COVID-19

Opinion: Here's How College Basketball Should Play This Season During COVID-19

The Detroit News, August 13, 2020

The fall semester has not yet begun, and debates on college football are in full gear. The Big Ten and the Pac-12 have already delayed (interpreted as canceled) play until the spring, with the Atlantic Coast Conference, Big 12 and Southeastern Conference still pondering their position but planning to start the season. Not far behind is college basketball, which ushered in the COVID-19 era with the cancellation of March Madness.

As COVID-19 Spikes in Some ZIP Codes, Causes Aren't Always Clear

As COVID-19 Spikes in Some ZIP Codes, Causes Aren't Always Clear

WBTV, August 13, 2020

A few miles south of Goldsboro, in a county with thousands of acres of sweet potato and tobacco fields and speckled with hog farms, lies a ZIP code with one of the highest COVID-19 infection rates in North Carolina. In mid-July, as new case counts surged across the state, no other part of Wayne County had a higher infection rate — not even the ZIP code home to Neuse Correctional Institution, where more than 400 inmates have tested positive for the novel coronavirus.

Flatten Coronavirus and Flu Outbreaks With Dedicated Clinics

Flatten Coronavirus and Flu Outbreaks With Dedicated Clinics

Precision Vaccinations, August 12, 2020

A new study concludes that opening clinics explicitly dedicated to treating influenza can limit the number of people infected and help to “flatten the curve,” or reduce the peak prevalence rate. While this study focused on influenza, the findings are relevant for policymakers seeking ways to reduce the impacts of the ongoing COVID-19 pandemic. “Dedicated clinics would have less of an impact than interventions such as vaccination, but at the statewide level, we’re talking about cutting the overall number of infections by six figures,” says Julie Swann, Ph.D., the corresponding author of a paper on the work, published on August 6, 2020. 

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