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A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations – showing biases like overconfidence of hot-hand (gambler’s) fallacy – yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Marketing Lessons from a Hurricane: Research Finds the Effects of Brand-switching Only Temporary

Marketing Lessons from a Hurricane: Research Finds the Effects of Brand-switching Only Temporary

News Release, September 13, 2023

BALTIMORE, MD, September 13, 2023 – Using data from pre- and post-hurricane purchasing of consumer-packaged goods (CPG), new research has found that while consumers may switch brands in the lead-up to a natural disaster, they will likely switch back to their previously purchased brands when the crisis has passed. This has implications for the extent to which companies can expect to capture consumers using temporary price promotions.

Another study finds vertical integration among healthcare providers is not all it's cracked up to be

Another study finds vertical integration among healthcare providers is not all it's cracked up to be

DOT Med Healthcare Business News, September 11, 2023

Tighter margins and the need for more resources are driving independent physician practices under the ownership of hospitals and health systems, a trend known as vertical integration. Proponents say these bigger organizations allow smaller providers to compete more in highly concentrated markets and improve care coordination and quality. But studies from the past few years say the opposite, that vertical integration increases pricing without improving quality and harms competition.

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