Utilizing Data to Predict Hospital Wait Times – It Can Save More than Your Patience!
BALTIMORE, MD, June 8, 2023 – Headed to the emergency department (ED)? How should you decide which nearby ED to go to so that you can get in and out? New research in the INFORMS journal Manufacturing & Service Operations Management uncovers how best to showcase hospital wait times to not only save your patience, but increase efficiency, more accurately route emergency vehicles and save money.