Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Negative publicity response can boost brand value

Negative publicity response can boost brand value

O'Dwyers, March 27, 2019

It happens all the time: a brand’s celebrity spokesperson finds him/herself at the center of a controversy, which unwittingly generates negative publicity for the endorsing brand. While currently one of marketers’ preferred avenues for driving brand awareness and boosting sales, celebrity endorsement remains a practice area also wrought with challenges, chief among them being the liabilities they present when celebrities behave poorly, and what disastrous effects these crises can have on a company’s reputation and stock returns. Now, new research in the INFORMS journal Management Science sheds some light on what economic effects a company’s reaction to these unforeseen events might have.

NYPD's big artificial-intelligence reveal

NYPD's big artificial-intelligence reveal

Governing, March 26, 2019

The NYPD has developed new technology called Patternizr, an algorithmic machine-learning software that sifts through police data to find patterns and connect similar crimes. Developed by the New York Police Department, Patternizr is the first tool of its kind in the nation. It's been in use by NYPD since December 2016, but its existence was first disclosed by the department this month.

How New Technology Is Helping NYPD Fight Crime: 'This Is About Keeping New York City Safe'

How New Technology Is Helping NYPD Fight Crime: 'This Is About Keeping New York City Safe'

Inside Edition, March 19, 2019

What started as a peculiar crime quickly turned more sinister when a syringe-wielding man caught trying to steal power drills from a Home Depot in the Bronx attacked an employee with the hypodermic needle. The NYPD quickly realized the suspect, who got away from the scene, had likely done this before. In another incident, a man caught shoplifting a drill had also waved around a hypodermic needle to threaten an employee at a Home Depot in Manhattan. The pattern was detected not by an officer combing through records, but by an analyst utilizing computer software, Patternizr, developed by the NYPD to better fight crime.

How measurable is online advertising?

How measurable is online advertising?

Phys.org, March 21, 2019

Researchers from Northwestern University and Facebook published new research in the INFORMS journal Marketing Science that sheds light on whether common approaches for online advertising measurement are as reliable and accurate as the "gold standard" of large-scale, randomized experiments.

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Artificial Intelligence

AI Hallucinations? Two Brains Are Better Than One

AI Hallucinations? Two Brains Are Better Than One

Computer World, December 28, 2024

A number of startups and cloud service providers are starting to offer tools for monitoring, evaluating, and correcting problems with generative AI in the hope of eliminating errors, hallucinations, and other systemic problems associated with this technology.

Healthcare

Supply Chain

Port automation is a sticking point for dockworkers union

Port automation is a sticking point for dockworkers union

Marketplace, January 2, 2025

Dockworkers on the East and Gulf coasts could go on strike again in less than two weeks if they don’t reach a contract agreement with ports and shippers. Talks are set to resume next week, according to Bloomberg. The main sticking point between the two sides? Automation.

Climate