News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

Fighting the Opioid Epidemic: AI and Optimization Model Leads to More Accessible, Equitable Treatment Resource Distribution
News Release

BALTIMORE, MD, October 15, 2024 – The opioid epidemic is a crisis that has plagued the United States for decades. One central issue of the epidemic is inequitable access to treatment for opioid use disorder (OUD), which puts certain populations at a higher risk of opioid overdose.

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The Impact of Weather on the Supply Chain
Media Coverage

The supply chain for many small parcel shipping companies is typically long. Products are often made in distant lands, travel on oceans and waterways, arrive at ports, are then transported to warehouses, from where a third-party logistics provider delivers the product to its intended destination. In a stable world, shippers and customers alike can expect a product to be delivered within the promised time window. However, in a world facing high levels of uncertainty caused by war, pandemic, political instability, raw material shortages, freak accidents (recall the regional and national impact of the bridge collapse in the Port of Baltimore caused by a container ship), and weather, the shipper must work overtime to ensure customer expectations are met at no additional cost, despite these uncertainties.

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Trump and Harris Are Courting Workers. Their Minimum Wage Plans Are Muddled.
Media Coverage

The minimum wage is getting lip service on the campaign trail. Well-intentioned plans can backfire, Christopher Tang writes in a guest commentary.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

Impact 2020, September 2, 2020

Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, sent a letter last week to the nation’s governors with an urgent request. The Trump administration wanted them to do everything in their power to eliminate hurdles for vaccine distribution sites to be fully operational by Nov. 1.

New Study Unearths Challenges Travel Site Aggregators Face when Compared to Airlines that Market Direct to Consumer

New Study Unearths Challenges Travel Site Aggregators Face when Compared to Airlines that Market Direct to Consumer

News Release, September 2, 2020

CATONSVILLE, MD, September 2, 2020 – If you are a budget-conscious traveler, there is a chance you’ve used a travel site aggregator like Orbitz to book your air transportation. Or, perhaps you shopped around on multiple aggregators, and made your final booking on an airline website. Did you ever wonder if you were presented with all airline options, or what kind of itineraries you could have received had you explored all airline sites one by one? Between aggregators and airlines, who ultimately has the upper hand?

The Right Way To Manage Customer Churn For Maximum Profit

The Right Way To Manage Customer Churn For Maximum Profit

Forbes, August 31, 2020

It’s a sad fact of doing business: customers leave. “You’d like to have 100 percent of customers stay 100 percent of the time,” says Harvard Business School Professor Sunil Gupta. “But that’s just not the case.” There can be plenty of reasons why a once-loyal customer jumps ship—maybe they were unhappy with customer service, or your prices went up, or a competitor offered a better deal. But if a company lets too many customers show themselves the door, then they’ll waste too much of their time recruiting new customers.

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