News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

New Research Showcases Pivotal Shift Toward Energy Democracy
News Release

BALTIMORE, MD, November 12, 2024 – New research in the INFORMS journal Manufacturing & Service Operations Management is guiding the development of more inclusive and efficient electricity markets. The work demonstrates how aggregating small-scale, distributed energy resources (DERs) like solar panels can effectively balance the power of large utility companies.

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What Trump's win means for retail giants like Walmart, Target, and Costco
Media Coverage

Donald Trump's return to the White House is likely to usher in sweeping changes that affect retailers such as Walmart, Target, and Costco — from new tariffs to tax cuts and a new regulatory environment.

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A New Light at Intersections Could Help Louisiana Traffic Flow
Media Coverage

NEW ORLEANS, La. (KPEL News) - Louisiana intersections might one day look different, with the familiar red, yellow, and green lights potentially gaining a new color: white.

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An audio journey of how data and analytics save lives, save money and solve problems.

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INFORMS
Catonsville, MD
[email protected]
443-757-3578

INFORMS in the News

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Cancel College Golf? You Must Be Joking

Cancel College Golf? You Must Be Joking

The Hill, September 4, 2020

The Big Ten and the Pac-12 have “delayed” (a.k.a. cancelled) fall sports, an effective one-size-fits-all stay-off-the field order for these student-athletes, due to COVID-19. Intercollegiate sports at numerous institutions are threatened this fall, with winter and spring sports likely in jeopardy as well. 

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

Eurasia Review, September 4, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction. The study, “The Voice of the Customer: Managing Customer Care on Twitter,” looks at data from Twitter service accounts for the four big telecommunications firms in the United States. The two that rise to the top among online customer care are AT&T and Verizon compared to Sprint and T-Mobile.

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

Trib Live, September 2, 2020

Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, sent a letter last week to the nation’s governors with an urgent request. The Trump administration wanted them to do everything in their power to eliminate hurdles for vaccine distribution sites to be fully operational by Nov. 1. The Aug. 27 letter, obtained by McClatchy, asked governors to fast-track permits and licenses for new distribution sites. “The normal time required to obtain these permits presents a significant barrier to the success of this urgent public health program,” Redfield wrote.

Washington State Laying the Ground Work for COVID-19 Vaccine Distribution

Washington State Laying the Ground Work for COVID-19 Vaccine Distribution

Q13 Fox, September 3, 2020

The CDC’s push to get vaccines out by November 1 is stirring up all types of reactions. On Twitter, one man telling Q13 News on Thursday that he hopes it’s true. A woman said to count her in for the vaccine while others called it a rush job with political motivations. There is no shortage of opinions but health experts say in the end it comes down to scientific data. “This is an unprecedented set of activities that we’ve seen developing vaccines that has never been developed,” Professor Julie Swann at North Carolina State University said.

Health Experts Weigh in After CDC Calls on States to Prepare for Vaccine Distribution

Health Experts Weigh in After CDC Calls on States to Prepare for Vaccine Distribution

Fox 51 WOGX, September 3, 2020

As the final stage of vaccine trials are happening across the country, health officials are working on a plan for how to give it out once it’s approved. The Centers for Disease Prevention and Control confirms that a memo went out to all governors explaining how federal health officials are preparing for widespread distribution of the COVID 19 vaccine in the fall and distribution centers should be operational by November 1.  

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