Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Research: Tabletop Technology Improves Sales By 1% Per Check While Reducing Meal Duration By 10%

Research: Tabletop Technology Improves Sales By 1% Per Check While Reducing Meal Duration By 10%

Restaurant Technology News, July 31, 2019

According to new research conducted by Tom Fangyun Tan of the Cox Business School at Southern Methodist University and Serguei Netessine of the Wharton School at the University of Pennsylvania, tabletop technology is likely to improve sales by 1% per check and reduce meal duration by 10%. The combination of these two effects increase the sales per minute or sales productivity by 11%.

News 18, July 30, 2019

New Technology to Improve Restaurant Services

News 18, July 30, 2019

We've all been there...you're out to eat and in need of a refill or the check and the wait staff is nowhere to be found. Now, a recent study shows that adding a tabletop device can improve restaurant services and increase revenues.

What the CBS Blackout Means for the Future of Streaming

What the CBS Blackout Means for the Future of Streaming

Tech News World, July 26, 2019

CBS earlier this week went dark across AT&T's U-verse and DirecTV services, days after the seven-year contract between the two companies expired. As the two couldn't come to new terms, CBS and its related channels -- including CBSN, CBS Sports and The Smithsonian Channel -- were blacked out.

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Artificial Intelligence

AI Hallucinations? Two Brains Are Better Than One

AI Hallucinations? Two Brains Are Better Than One

Computer World, December 28, 2024

A number of startups and cloud service providers are starting to offer tools for monitoring, evaluating, and correcting problems with generative AI in the hope of eliminating errors, hallucinations, and other systemic problems associated with this technology.

Healthcare

Supply Chain

Port automation is a sticking point for dockworkers union

Port automation is a sticking point for dockworkers union

Marketplace, January 2, 2025

Dockworkers on the East and Gulf coasts could go on strike again in less than two weeks if they don’t reach a contract agreement with ports and shippers. Talks are set to resume next week, according to Bloomberg. The main sticking point between the two sides? Automation.

Climate