News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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Data Dispels Two Common Myths about Mass Killings

Data Dispels Two Common Myths about Mass Killings

Morning Consult, August 22, 2019

In the wake of the two most recent and tragic mass killings in El Paso, Texas, and Dayton, Ohio, the news cycle has brought with it no small amount of speculation that mass killings are on the rise and that one attack tends to inspire a copycat. While these assumptions are understandable, the data simply does not support them.

New Research Says Teamwork Increases Profit in the Service Industry

New Research Says Teamwork Increases Profit in the Service Industry

News Release, August 22, 2019

CATONSVILLE, MD, August 22, 2019 – New research shows that as the service sector continues to struggle with how to manage and minimize low labor productivity that hinders profits, the key may be in one word -- “teamwork” -- according to a new study in the INFORMS journal Management Science after studying firms in the restaurant industry. Researchers believe, however, that the findings can be generalized among the service sector to include hotel and retail services.

Do hospital ads work?

Do hospital ads work?

Medical Xpress, August 20, 2019

Should hospital advertising be banned? A few policymakers in Washington, D.C., have recently considered such an action based on a long-standing debate on whether it poses the spread of misinformation, and that it is not an effective or responsible use of an already limited healthcare budget. New research in the INFORMS journal Marketing Science studies the impact of a ban on hospital advertising, and whether those fears are justified.

Do Hospital Ads Work? Who’s Paying Attention and Why a Ban on Ads Increases Patient Readmission

Do Hospital Ads Work? Who’s Paying Attention and Why a Ban on Ads Increases Patient Readmission

News Release, August 20, 2019

CATONSVILLE, MD, August 20, 2019 – Should hospital advertising be banned? A few policymakers in Washington, D.C., have recently considered such an action based on a long-standing debate on whether it poses the spread of misinformation, and that it is not an effective or responsible use of an already limited healthcare budget. New research in the INFORMS journal Marketing Science studies the impact of a ban on hospital advertising, and whether those fears are justified.

For Hospitalized Patients, Its Location, Location, Location

For Hospitalized Patients, Its Location, Location, Location

American Council on Science and Health, August 19, 2019

Hospitals no longer have those open wards of the ’40s and ’50s, but the idea of keeping similar types of patients together persists. A new study asks an age-old question, does location matter? Spoiler alert – yes.

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