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A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us ā€“ Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 ā€“ Can we really trust AI to make better decisions than humans? A new study says ā€¦ not always. Researchers have discovered that OpenAIā€™s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations ā€“ showing biases like overconfidence of hot-hand (gamblerā€™s) fallacy ā€“ yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you canā€™t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and donā€™t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someoneā€™s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Research: Tabletop Technology Improves Sales By 1% Per Check While Reducing Meal Duration By 10%

Research: Tabletop Technology Improves Sales By 1% Per Check While Reducing Meal Duration By 10%

Restaurant Technology News, July 31, 2019

According to new research conducted by Tom Fangyun Tan of the Cox Business School at Southern Methodist University and Serguei Netessine of the Wharton School at the University of Pennsylvania, tabletop technology is likely to improve sales by 1% per check and reduce meal duration by 10%. The combination of these two effects increase the sales per minute or sales productivity by 11%.

News 18, July 30, 2019

New Technology to Improve Restaurant Services

News 18, July 30, 2019

We've all been there...you're out to eat and in need of a refill or the check and the wait staff is nowhere to be found. Now, a recent study shows that adding a tabletop device can improve restaurant services and increase revenues.

What the CBS Blackout Means for the Future of Streaming

What the CBS Blackout Means for the Future of Streaming

Tech News World, July 26, 2019

CBS earlier this week went dark across AT&T's U-verse and DirecTV services, days after the seven-year contract between the two companies expired. As the two couldn't come to new terms, CBS and its related channels -- including CBSN, CBS Sports and The Smithsonian Channel -- were blacked out.

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