Selling distrust
Critics say capitalism erodes institutions and relationships. Turns out, working in sales might, according to a new study in the INFORMS journal Organization Science. A survey of people from different countries revealed that working in a sales-related job was associated with being less trusting, even controlling for other factors. To confirm this experimentally, participants here and abroad were randomly assigned to generate a positive review of a low-quality product. Compared to generating an honest review, generating an artificially positive review caused participants to see people as less honest.