Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
When a Website Tells You What to Buy, Does it Work?

When a Website Tells You What to Buy, Does it Work?

Total Retail, September 11, 2019

Influencing consumer decisions is a priority for retailers, and in this quickly growing digital age it’s becoming more important to understand how and where to target them. Already, consumers’ every click is being tracked to see what products they like and dislike. And yes, that means even you're being followed. So how do retailers track and use that information to increase sales?

Has the Push for Productivity Gone Too Far?

Has the Push for Productivity Gone Too Far?

SHRM, September 11, 2019

A mantra is posted everywhere at Amazon’s fulfillment center in Kenosha, Wis.:  

Work hard. Have fun. Make history. 

Indeed, employees at the distribution hub 65 miles north of Chicago appear to be working hard—certainly maintaining a brisk pace—as they pick and pack orders near wheeled robots and display screens. A network of conveyor belts whisks sealed boxes toward cargo bays, where a worker hand-fits the boxes into trailers.

Brick and Mortar “Showrooms”? How Stores Can Survive in the Digital Age

Brick and Mortar “Showrooms”? How Stores Can Survive in the Digital Age

Retail Minded, September 11, 2019

Popular stores such as Macy’s, Old Navy, Gap, Kohl’s, and American Apparel have closed hundreds of stores in the past few years. Given the rapid rate of store closures, the future of physical retail is in question. How can brick and mortar stores compete with online retailers like Amazon?

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Artificial Intelligence

AI Hallucinations? Two Brains Are Better Than One

AI Hallucinations? Two Brains Are Better Than One

Computer World, December 28, 2024

A number of startups and cloud service providers are starting to offer tools for monitoring, evaluating, and correcting problems with generative AI in the hope of eliminating errors, hallucinations, and other systemic problems associated with this technology.

Healthcare

Supply Chain

Port automation is a sticking point for dockworkers union

Port automation is a sticking point for dockworkers union

Marketplace, January 2, 2025

Dockworkers on the East and Gulf coasts could go on strike again in less than two weeks if they don’t reach a contract agreement with ports and shippers. Talks are set to resume next week, according to Bloomberg. The main sticking point between the two sides? Automation.

Climate