Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Rewarding your shopping loyalty with points

Rewarding your shopping loyalty with points

The Conversation, December 11, 2018

INFORMS member and Brock University professor Michael J. Armstrong, with Carleton University professor Aaron Luntala Nsakanda discuss the ins and outs of loyalty awards programs, from airline frequent flier clubs to retail stores, using their research that utilized stochastic linear programming to model and earning and redemption of points in rewards program over time. 

Data ethics

Data ethics

Data Skeptic, December 10, 2018

Scott Nestler, CAP, INFORMS member and professor with the University of Notre Dame, shares his perspective on a variety of ethical questions specific to data and analytics, and in particular, the role of the INFORMS Ethics Guidelines.

New UPS navigation tool aims to save time and money with each turn

New UPS navigation tool aims to save time and money with each turn

U.S. News & World Report, December 4, 2018

United Parcel Service Inc on Tuesday said it is rolling out a new navigation tool designed to reduce costs for the company and headaches for its roughly 60,000 U.S. package delivery drivers. The world's biggest package delivery firm - known for eliminating most left turns on routes as part of a years-long effort to cut driver miles, fuel use and accident risks - expects to have the new UPSNav technology in most of its U.S. drivers' hands by 2020. UPS is also a recipient of the INFORMS Franz Edelman Award. 

Can predictive analytics help banks, consumers avoid overdraft issues? New study says, yes

Can predictive analytics help banks, consumers avoid overdraft issues? New study says, yes

Science Daily , December 3, 2018

In 2012, consumers paid $32 billion in overdraft fees, which represented the single largest source of revenue for banks from demand deposit accounts, while leading to significant levels of consumer dissatisfaction and attracting attention from government regulators. In a recent study in the INFORMS journal Marketing Science, researchers have found that it may be possible to help correct this problem through the application of sophisticated data analytics.

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Artificial Intelligence

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

Experts warn logistics industry stakeholders to make contingency plans

Experts warn logistics industry stakeholders to make contingency plans

Seafood Source, March 10, 2025

In their March 2025 forecasts, shipping and logistics experts are warning those who rely on the industry to expect continued disruption, and in order to survive a chaotic landscape, they are advising businesses to spend money conservatively, work with trusted partners, and make comprehensive contingency plans.

Climate